SMS Privacy Policy

Last Updated: July 10, 2026

1. Introduction

At The Practice, we respect your privacy and are committed to protecting your personal information.

2. How We Use SMS

When you provide your mobile phone number and consent to receive text messages from us, we use SMS for appointment-related communications. Messages may include appointment confirmations, reminders, scheduling changes, cancellations, and limited instructions needed to prepare for or follow up on an appointment.

3. Information We Collect

We collect and use your phone number solely for these purposes.

4. Sharing Your Phone Number

We do not sell, rent, or share your mobile phone number with third parties or affiliates for their own marketing or promotional purposes.

5. Message Frequency and Rates

Message frequency varies based on your interactions with our practice. Standard message and data rates may apply depending on your mobile carrier.

6. Opting Out

You may opt out of SMS messages at any time by replying STOP to any text message. After opting out, you will receive a confirmation message, and no further SMS messages will be sent unless you opt in again. For assistance, reply HELP or contact us at (904) 877-1100 or [email protected].

7. Information Security

Your information is protected in accordance with applicable privacy and healthcare laws, including HIPAA where applicable. We maintain reasonable administrative, technical, and physical safeguards to protect your personal information.

8. More Information

For more information about how we collect, use, and protect your information, please refer to our full Privacy Policy at https://thepractice.co/privacy.